Welcome to the Hassan Al-Bayti Foundation for Educational Consultation and Student Services (HBESC) website. 

Please read the following terms and conditions carefully before using our services.

If you do not agree with any part of these terms, you are advised not to use the site.

Definition of words

Enterprise platform: It is an electronic platform that aims to connect service providers with clients wishing to obtain specialized educational and advisory services.

Client: It is the person or entity that benefits from the services provided through the platform.

Service Provider: It is the person who provides his services through the platform, and this includes university students and those enrolled in master’s programs.

Services: Includes all tasks and consultations provided by service providers through the platform, such as academic support, educational consultations, research preparation, and other related services.

Payment: It is the amount of money that the customer pays in exchange for obtaining services through the platform.

privacy policy: It is the document that explains how we collect, use and protect personal information of platform users.

terms of use: These are the terms and conditions governing the use of the platform by service providers and customers.

1. Eligibility to Use the Services

• Individuals and legal entities with full legal capacity are entitled to use the Platform and benefit from its Services.
• Customers must provide true and accurate information when registering and using the Platform.

2. Create an account

• Customers must create a personal account on the Platform to access the Services.
• The customer undertakes to maintain the confidentiality of the account information and not to share it with any third party.

3. Request for services

• Customers can request services through the platform by selecting the required service and providing the request details.
• The client undertakes to provide accurate and complete details to ensure that the service is provided with high quality.

4. Payment

• The customer must pay the agreed amount for the requested service via the payment methods available on the platform.

5. Receiving and evaluating the service

• After completing the service, the customer reviews and evaluates it through the platform.
• The customer should provide honest and constructive feedback to help service providers improve the quality of their services.

6. Disputes and Refunds

• In the event of a dispute between the customer and the service provider, the platform seeks to resolve it amicably.
• The customer can request a refund if the agreed service is not provided according to the specified standards, and each case is evaluated individually by the platform's customer support team.

7. Privacy Policy

• The customer agrees to the platform’s privacy policy and acknowledges that the platform may collect, use and share personal information in accordance with the privacy policy available via the following link: privacy policy.

8. General Terms

• The platform has the right to amend the terms and conditions at any time, and customers will be notified of any changes by email or through the platform’s website.
• The Customer is responsible for reading and understanding the terms, conditions and policies applicable to the Platform.

9. Contact Details

• For any inquiries or issues, customers can contact the Student Recruitment Unit Manager or via the institution’s general email: contact@acaprs.net.

10. Approval and Signature

By using the services of the Hassan Al-Bayti platform for educational consultations and student services, you agree to all the terms and conditions mentioned above.

 

By using our Services, the User is deemed to have read and agreed to these Terms and Conditions. This Agreement is effective from the date of first use of the Services